Account & Linked Data

What your ExLog account contains, and how to request that it — and all data linked to it — be deleted.

Questions about your account or data? Contact us at amit_gaurav@zohomail.in

Request Account & Data Deletion

You can request permanent deletion of your ExLog account and every piece of data linked to it — your profile, transactions, categories, budgets, and any imported data — using either method below.

Option 1 — In the app

If you still have ExLog installed and can sign in:

  1. Open ExLog and go to More → Settings
  2. Tap Delete Account
  3. Confirm the deletion

Deletion is immediate and irreversible.

Option 2 — Without the app

No longer have ExLog installed, or can't sign in? Send a deletion request by email and we'll delete your account and data for you.

Request Deletion by Email

We verify the request and permanently delete your account and data within 7 business days.

What's deleted: account profile, transactions, categories, budgets, preferences, and any imported data. We do not retain a copy after deletion, except where required by law (e.g. financial/tax record-keeping obligations), as described in our Privacy Policy.

What's Linked to Your Account

When you create an ExLog account (via Firebase Authentication), the following data is linked to it and synced securely to your account via Firebase Firestore:

  • Account Information: Email address, name, encrypted password, profile preferences
  • Transaction Data: Expenses parsed from SMS or entered manually — amount, payee, date, category
  • Categories & Budgets: Custom categories, spending limits, notification preferences
  • Imported Data: Historical financial data uploaded via CSV import

Full detail on what is collected and why is in our Privacy Policy.

Video Walkthrough

A short demo showing an ExLog account, the data linked to it, and how to permanently delete both from within the app.

View & Export Your Data

All account and transaction data is viewable within the app at any time. ExLog also includes a built-in export feature — no need to contact support — that lets you download a portable copy of your account and transaction data directly from More → Settings → Export Data.